Data Center Connectivity & Upstream

The data center is serviced by multiple global carriers including Level(3), FiberLight, AT&T, TW Telecom, Verizon Business, Florida Power & Light FiberNet, Global Crossing, Qwest, Savvis, and XO. With these carrier choices at your fingertips, you'll be allowed greater flexibility in designing your dedicated server and co-location needs. Our technical assistance team can establish cross-connects in an industry-best turnaround time of less than 24 hours.

Facility Security and Environmental Information:

The data center is attended 24 hours a day, 365 days a year with security officers who control access to the building. Key card access is provided to the elevators for customers with previous clearance and valid picture identification only. Additional multi-level physical security measures are in place to provide a maximum of protection - the highest in the industry. The raised floor and individual cage and cabinet areas are guarded with biometric hand readers to add further incremental protection. Client access is limited to only their own rack space, secured via a combination code. The interior layout of each rack will not allow access to other client's racks from the inside (due to interior non-removable cabinet walls).

All activities in and around the building are captured with CCTV digital cameras. The system allows the capability to monitor, record, and archive data for future retrieval. The CCTV system is also fully-integrated with the alarm system. The building's structural design surpasses all local building codes and standards with added security measures.

The facility is protected by the TotalPac Fire Suppression System. This system is a dual-alarmed, dual-interlock, multi-zoned, pre-zoned, pre-action, dry-pipe fire suppression delivery system. The electrical and mechanical systems have been upgraded with the latest technologies to provide clients with N+1 redundancy to guarantee continuous operation with branch breaker monitoring and dual power grid services.

Management and monitoring of all environmental systems is continuous with 24 hour, 365-day electronic detection systems. Our raised floor environment, and 14' high ceilings are specifically designed to ensure that your equipment's health is properly maintained with N+1 cooling for optimum airflow and humidity at 72°F (22°C). Power systems are designed for maximum effectiveness and are capable for delivering 120v, 208v, 480v AC, and -48v DC to match each client's specific needs.

Product & Service Offerings

We are very proud to offer a wide range of service and product offerings to fit a wide variety of business needs – for small to large corporations – USA, Latin America, and Europe. Some of our most popular services include:

• Backup Services - HOP Networks uses a secure, offsite location which is readily available should the need arise.


• Dedicated Servers - Before your business is set up with a dedicated server, HOP Networks evaluates your current business needs and then customizes a dedicated server solution – the recommended solution is configured with the appropriate software, processor, hard drive space, speed, services, number of IP's, and backup services to fit your business needs. As your business grows, we can help you add features and services to your dedicated server solution to fit your growing needs.

Data Center-Specific Specifications

• Location: 36 NE 2nd St., Miami, FL 33132 – 3rd & 4th Floor + Roof; 48,000 sq ft. floor plates.


• Building: Built in 1925. Renovated in 2009 to telecom standards.


• Roof: Four ply built-up roof (1999), rated to 155 mph+.


• AC/DC Power: 120v, 208v, 480v AC and -48 DC underground feed served by three substations.


• Global Carriers: Fiberlight, AT&T, TW Telecom, Verizon Business, Level(3), Global Crossing, Qwest, Florida Power & Light FiberNet, Savvis, and XO, direct-connect internet access.


• Floor Height: 14' deck to deck with no obstructions and a raised floor cooling/cable routing environment.


• Redundancy: AC/DC UPS-backed, filtered power.


• Air Conditioners: (8) 20-ton air conditioners service each floor – 72°F (22°C) temperature with humidity control.


• Security: CCTV digital cameras and recorders, alarm system, biometric fingerprint scanner with key card for access control. 24/7/365 security staff; TotalPac – fire suppression system. Mission-critical "Hospital Priority" in Florida Power and Light's (local utility company) critical power hierarchy.


• Rack Space: Accessible only by combination – racks built so that each unit is completely non-accessible by other clients that may share rack space in the nearby area.


• Antenna Towers: Existing 100' and 65' towers available for client use.


• Diverse conduit Entry Points: Two (2) manhole entries each on the East and West sides (providing four total entry points).


• Diverse Basement Entries: Ten (10) 4" conduits installed between the basement entries and the manholes for client use.


• Separate Power Riser: Power risers from basement to rooftop with walk-in catwalk on each floor.


• Separate Wet Riser: Dedicated wet riser for HVAC systems.


• Loading Dock: two bays with access to freight elevator.


• Freight Elevator: 96" x 120" door, 120" x 120" x 60" cab.


• Freight Elevator: 5,000 lbs capacity.